Legal

Terms & Conditions

Last updated: November 12, 2026

Who we are

This website and the Gray Peony Wedding Planner are provided by NuCrew Advisors, doing business as Gray Peony ("Gray Peony", "we", "us"). When you use this site or buy the planner, you are contracting with NuCrew Advisors, DBA Gray Peony. Questions: graypeonydesign@gmail.com.

Accepting these terms

By using this website or the planner, you agree to these terms. If you don't agree, please don't use them. You must be of legal age to make a purchase, or have authority to act for the organisation you buy for.

The product

The Gray Peony Wedding Planner is an online planning tool (checklist, budget, guest list, vendors, timelines and more). One purchase gives lifetime access for up to two people to plan one event. Planning another event requires a new purchase.

Your account

Keep your sign-in details confidential; you are responsible for activity under your account. Please give accurate information and keep it up to date.

Licence and restrictions

We grant you a limited, personal, non-exclusive, non-transferable right to use the planner. You may not resell, redistribute or share access beyond the included users, copy or reverse engineer the planner, or get around its technical limits.

Acceptable use

You must not misuse the service, including: using it for anything unlawful; fraud or spam; infringing anyone's intellectual property; or interfering with its security (for example malware, probing, or scraping).

Intellectual property

Gray Peony owns the website, the planner, its software, designs, documentation and branding. Content you add to your planner stays yours; you let us store and process it only so we can provide the service.

Payments, billing and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, tax, cancellation and refund terms are set out in Paddle's Buyer Terms. See also our Refund Policy.

Service availability

We work to keep the planner running well, but we don't guarantee it will be uninterrupted or error-free. To the fullest extent permitted by law, the service is provided "as is" without implied warranties of merchantability or fitness for a particular purpose.

Suspension and termination

We may suspend or end your access for a material breach of these terms, non-payment, a security or fraud risk, or repeated or serious violations of these terms. If access ends, you may ask us to export or delete your planner data.

Liability

To the extent permitted by law, our total liability is limited to the amount you paid us in the previous 12 months, and we are not liable for indirect or consequential losses (such as lost profits or data). Nothing here limits liability for fraud, death or personal injury where the law does not allow it.

Governing law

These terms are governed by the laws of the State of California, USA, and disputes will be handled by the courts there.

Changes

We may update these terms from time to time. The date at the top shows the latest version.